Questions to Ask Before Moving to an Exchange

If you’re thinking about moving to a private exchange, you need to ask a lot of questions pertaining to:

• Benefits and rewards strategy
• Plan designs
• Network access and provider disruption
• Funding, plan costs, pricing and contribution strategy
• Quality assurance
• Wellness programs
• Customer service
• Administrative platform
• Fees
• Change management and communication
• Compliance
• Vendor management
• Other benefits