According to the Association of Outsourcing Professionals, 63% of companies surveyed believe they lose an average of 25% of contract value due to poor governance. You need not be in that majority.
After spending so much time selecting and contracting with a service provider—and so much effort building requirements, setting up data interfaces and establishing administrative processes during implementation—you need to be absolutely certain you can manage the ongoing relationship with your provider. herronpalmer can help you develop a governance strategy—encompassing process, protocols and tools—that will provide meaningful, practical support to get the most from your new relationship.
Our governance support includes helping you: