Benefits Administration Consulting

The constantly evolving benefits administration marketplace can make selecting a first time benefits administration partner or upgrading your current partner seem like an overwhelming prospect. 

Pacific Resources’ experienced benefits administration practice helps clients navigate the rapidly changing benefits delivery landscape, including the technologies that drive many of today’s private exchanges. Our ongoing relationships with key senior leaders in the benefits administration marketplace ensures we constantly have a pulse on the landscape.  We understand that benefits administration is not "one size fits all," and that technological capabilities are only one part of selecting the right long-term partner. That's why we thoroughly evaluate technology vendors on cost, features, account management and, should you desire it, support to find the best solution for you.

As an experienced advisor we can help you answer many of the questions regarding: 

  • Strategic fit for your organization and your employees
  • Cost
  • How to evaluate vendors and technology partners
  • Implementation approach and process
  • Employee decision support tools
  • Ongoing monitoring of solutions


Because we don’t own a technology platform
we can offer an independent assessment

of all of the technology options that are available
to help you choose the best solution to meet your needs. 


Our Approach to Technology Platform Services

Our understanding of the vendors' systems, as well as their approach to implementation and account management, allows us to offer a fully consultative process.

We foster the development of meaningful and strategic relationships between our clients and their chosen service providers. We believe technology and benefits administration should support an employer's Health and Welfare strategy, not impede it. A well-managed vendor relationship will result in higher satisfaction, reduced costs, better quality and better service from the vendor. From carrier selection to monitoring the ongoing activity of our clients’ programs, we coordinate all aspects of the vendors’ obligations. We provide insightful consultation, champion new projects and define change control processes. 

Integration of product and systems to specific client needs requires a detailed look at provisions, price structure, demographics and perceived value.  We are neutral to both product and delivery consultation.

How we Look at Each BenAdmin Vendor

Through a systematic process, we help HR leaders choose the best benefits administration platform to suit their needs and fit in their technology environment.

With each vendor, we take a deep look at the areas below and match them to the client’s needs and gaps:

benefits administration


Pacific Resources understands that the HR Technology marketplace is constantly changing. We can help you stay on top of this market. Contact us to find out how.

private exchange survey results